Whole Being Aromatics Return & Satisfaction Policy
At Whole Being Aromatics, every product is handcrafted in small batches with care, intention, and quality ingredients. Your satisfaction is important to us.
Returns & Exchanges
Due to the nature of personal care and aromatherapy products, we are unable to accept returns on opened or used items.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will gladly work with you to provide a replacement or store credit when appropriate.
Unopened Products
Unopened and unused products may be returned within 14 days of purchase.
To be eligible for a return:
Product must be unopened and unused
Product must be in its original condition
Proof of purchase is required
Customers are responsible for return shipping costs unless the return is due to our error.
Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Shipping charges are non-refundable.
Sensitivity & Personal Reactions
Because every individual responds differently to natural ingredients and essential oils, we cannot guarantee specific results and cannot offer refunds based on scent preference or individual sensitivity.
If you have concerns about ingredients, please contact us before purchasing.
Order Issues
If there is a problem with your order, please contact us and we will do our best to make it right.
Contact Information
Whole Being Aromatics
Jacksonville, Florida
Phone: 904-382-1440
Email: fcarpenter@wellbeingaromatics.net
Rooted in Nature. Blended with Intention. For a More Whole You.I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase.
Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.
